Languages

With Teneo you can create solutions in over 86 languages, varying from Basque to Ukrainian. Additionally, you can use template solutions that will boost your bot with lots of pre-built flows, like greetings and conversational small talk. You can also improve the language understanding of your bot by adding lexical resources, which cover general language vocabulary and common phrases.

Over 86 languages

When you create a solution in Teneo, one of the first things you do is specify its language by selecting it in the Language dropdown of the New Solution window.

languages

Teneo supports the following languages:

Afrikaans
Albanian
Amharic
Armenian
Azerbaijani
Basque
Belarusian
Bengali (Bangla)
Bosnian
Bulgarian
Catalan
Chinese (Mandarin)
Croatian
Czech
Danish
Dutch
English
Esperanto
Estonian
Ewe
Faroese
Finnish
French
Frisian
Galician
Georgian
German
Greek
Gujarati
Hindi
Hungarian
Icelandic
Igbo
Indonesian
Irish
Italian
Japanese
Kazakh
Kinyarwanda
Kirundi (Rundi)
Korean
Kyrgyz
Latvian
Lithuanian
Luxembourgish
Macedonian
Malagasy
Malay
Maltese
Marathi
Mongolian
Nepali
Norwegian
Odia
Oromo
Papiamento
Polish
Portuguese
Quechuan (Quechua)
Romanian
Romansh
Russian
Sango
Sámi
Scottish Gaelic
Serbian
Shona
Sinhala
Slovak
Slovenian
Somali
Spanish
Swahili (Kiswahili)
Swazi
Swedish
Tigrinya
Tsonga
Tswana (Setswana)
Turkish
Turkmen
Ukrainian
Uzbek
Vietnamese
Welsh
Yoruba
Zulu (isiZulu)

Based on the language selected, Teneo will use language-specific input processing libraries that handle things like tokenization, sentence splitting, and auto-correction: things that may need to be treated differently per language.

Dialogue Resources

In addition to selecting the language when you create a new solution, you can also choose to base it on a template solution, called Teneo Dialogue Resources. This will boost your bot with lots of pre-built flows. The bot will then, right out of the box, understand and respond to greetings, meta-requests (like Can you repeat that?), feedback (like Great! or I like you), and conversational small talk.

When you request access, your environment will contain dialogue resources for the following languages:

Bulgarian
Chinese
Danish
Dutch
English
French
German
Italian
Indonesian
Japanese
Malay
Norwegian
Portuguese
Spanish
Swedish
Turkish

The developer sandboxes created via this website contain the dialogue resources listed above. We will be adding support for more languages as we continue to roll out Teneo Developers to the rest of the world. If you require support for a language that is not yet available on Teneo Developers, please contact our sales team to discuss licensing options for a dedicated environment.

Lexical Resources

After you have created a solution, you can assign Teneo Lexical Resources to it. Lexical resources are large collections of predefined language objects that can be used in language conditions. The lexical resources cover general language vocabulary and common phrases so that you do not have to model them yourself.

When you request access, your sandbox environment will contain Teneo Lexical Resources covering general language vocabulary for the following languages:

Bulgarian
Chinese
Czech
Danish
Dutch
English
French
German
Italian
Indonesian
Japanese
Malay
Norwegian
Portuguese
Russian
Spanish
Swedish
Turkish

The Lexical Resources are used extensively by the Dialogue Resources mentioned earlier.

The developer sandboxes created via this website contain the lexical resources listed above. We will be adding support for more languages as we continue to roll out Teneo Developers to the rest of the world. If you require support for a language that is not yet available on Teneo Developers, please contact our sales team to discuss licensing options for a dedicated environment.

Additionally, your sandbox will have lexical resources included in the Lexical Resources to serve specific purposes:

Sentiment and Intensity
The sentiment and intensity resource contains off-the-shelf building blocks for detecting positive or negative sentiment as well as intensity in user inputs. The resource is available for Chinese, Dutch, English, German, Italian and Swedish.
Offensive language detector
The offensive language detector resource contains off-the-shelf building blocks for detecting abusive and controversial language in user inputs. The resource is available for English.
DateTime Handling
The DateTime Handler resource is part of the DateTime Handler extension, which can be used to catch date and time expressions in the user input. This extension is available for Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Norwegian, Portuguese, Spanish and Swedish.

Depending on the language and use case of your bot, you can choose which language resources need to be assigned to your solution.

Create a solution in your language

In 'Your first solution' you have already seen how you can create a solution that is based on English. There, you chose English as the bot's language because the tutorials on this site assume your bot understands and responds in English.

For a practical example of how to create a solution in your language, please see Create a solution in your language.