The Flow section introduces various aspects of working with Flows in Teneo Studio; the topics are divided into the following main areas:
- Essentials the essentials for getting started, check out what the Flow window contains, learn the basics for working with Flows or get an overview of the Flow nodes and elements
- Triggers and nodes find more details related to specific nodes and elements in the Flow, for example, learn how to implement Matches, extract information with After Matches or add a link to another Flow
- Troubleshooting Having troubles in the Flow? Check out the Flow Troubleshooting page
Please refer to the left-side menu for a full list of available pages and topics.
A Flow is a graphical representation of a dialogue between an end-user and the Conversational AI application; it contains the logic to answer the end-user's question about a given piece of knowledge. A Flow usually consists of at least one User Intent Trigger and one Bot Output representing the Users Intent (question) and the Bot Output (answer); it can though contain several different User Intent Triggers and Flow nodes connected by Transitions to cater for variations in the questions coming from the end-users and to provide as specific answers as desired.