Troubleshooting
Resources
| Error type | Affected document | Error message | Implication | Resolution |
|---|---|---|---|---|
| Information | File Resource | There is already a resource with that name in this path. You can edit the existing resource and upload this new file, or create a new resource | This happens when trying to add a file resource which has the exact same name as an already existing file resource. Select Edit to modify the already existing file resource or New to add a new file resource to the solution (in this case Teneo will rename the file appending a date and time stamp to the file name) | |
| Error | File Resource | Unexpected error creating engine [Directory missing (...)] | Engine load fails | See the steps described here |
| Error | Export | LANGUAGE_SETTINGS_MISSING | Export of language configuration fails | See the steps described here |
| Error | Integration | All parameters must have a name | Document cannot be saved | Give the Input and/or Output parameters a name to be able to perform save |
| Error | Integration | All methods must have a name | Document cannot be saved | Add a name to the method or delete it from the Integration to be able to perform save |
| Error type | Affected document | Error message | Implication | Resolution |
|---|---|---|---|---|
| Error | File Resource | Please use a different name as this one is already used by another file resource in the same location. | File Resource cannot be saved | Rename the resource file so that the name is unique |
| Document validation failed | Integration | A method must have a name | Document cannot be saved | Add a name to the method or delete it from the Integration to be able to perform save |
| Document validation failed | Integration | All Integration methods must have a unique name | Document cannot be saved | Each method in an Integration needs a unique name, rename the method(s) to make the name unique |
| Document validation failed | Integration | A parameter must have a name | Document cannot be saved | Give the Input and/or Output parameters a name to be able to perform save |
| Document validation failed | Integration | An Integration must have at least one method | Document cannot be saved | Add at least one method to the Integration to be able to save |