Solutions

Introduction

The solution in the world of Teneo is the place where the developer implements the different dialogues (Flows) and it is the container of all the knowledge of a Conversational AI application; this page takes the reader through the editing options available for a solution as a whole, so from the moment the user opens Teneo Studio but before actually opening the solution.

Solutions list

The Solutions list on the Solutions page contains a list of already created solutions in a given environment. Selecting any existing solution provides the user with a solution summary in the right side of the screen, with details related to the solution's properties (such as description, language and assigned lexical resources), revision specifics, solution statistics (number of Flows, Entities, Language Objects and Folders), etc.

In the top of the view, the user is presented with various options for solution management.

The available options include:

Open: open a solution
New: create new solution
Branch: allows to branch a solution and create a Localization setup
Delete: delete solution
Reload: reloads the solutions list
Filter: allows to apply a text filter to the solutions list

After opening Teneo Studio Web, in the Home of Teneo Studio, the user is presented with the Solutions list which contains a list of the solutions already created in a given environment, here the user can:

Open a solution
Create new solution
Import solution
On hover over existing solution:
- Export solution
- Add content (to an existing solution)
- Delete solution

Home

The Solutions list contains a list of all the available solutions in the current environment, as well as information related to the state of the solution, statistics about the documents in the solution, the solution language and information related to the solution revision and which user last updated the solution and when.

The list can be filtered by the options available in the list's header: Solution name, state, language and updated, and furthermore a text filter is available at the top of the view allowing to search for specific letter combinations.

Open a solution

After launching Teneo Studio Desktop, follow the below steps to open an existing solution:

Go to the Solutions page
Scroll to the wanted solution, and double-click to open, alternatively select the solution and click Open in the top bar.

Create new solution

With Teneo Studio open, but without opening any solution, go to the Solutions page and follow the below steps to create a new solution:

Click New in the top bar
In the New Solution wizard, select the Language of the solution
Confirm the Solution Content
Click Next
Give the new solution a Name and optionally Add description
Click OK to create the solution

Teneo Studio will initiate the solution creation process; when done the user is prompted to either close the solution creation message or open the new solution.

After opening Teneo Studio Web, or after returning to Home, follow the below steps to create a new solution:

Click the Create button in the lower, right side corner
The Create Solution page opens, now select the Language of the solution
Confirm the Solution Content
Give the new solution a Name and optionally add a Description
Click create to confirm the creation of the new solution

Teneo Studio will initiate the solution creation process while displaying a creating message until the solution is ready to open.

To create a solution with a .solution import, please refer to the Import/Export page in this section.

The available options for Solution Content varies depending on the selected language and if template solutions (such as Teneo Conversational Modules) are available.

Solution Content

When creating a new solution, there are two options available for solution content:

Create from Template allows to create a solution based on a template available in the environment and for the selected language, usually a Teneo Dialogue Resource (Teneo Conversational Modules)
Create empty solution creates an empty solution with no solution content.

Looking to import or export a solution? Take a look to the Import/Export page

Delete solution

Deleting a solution in Teneo Studiocannot be undone

It is possible to delete a solution from Teneo Studio, to do so, follow the below steps:

Open the Solutions page
In the Solutions list, select the solution to delete
In the top bar, click Delete
Teneo Studio will prompt the user to confirm the deletion, click Yes
The solution will now be deleted and the Solutions list reloaded.

In the Home of Teneo Studio, follow the below steps to delete a solution:

Hovering over the solution to delete, click the Recycle Bin in the right side of the solution
Teneo Studio will prompt the user to confirm the deletion, write the name of the solution in the field and click Delete to confirm the action
Teneo Studio will proceed deleting the solution and reload the Solutions list.