# Troubleshooting

## Globals



#### __Teneo Studio Desktop __

| Error type | Affected document | Error message                                           | Implication                | Resolution                                                   |
| ---------- | ----------------- | ------------------------------------------------------- | -------------------------- | ------------------------------------------------------------ |
| Warning    | Scripted Context  | A scripted context must have a name                     | Teneo Studio prevents save | Give the Scripted Context a name as described [here](user-guide/globals/global-scripted-contexts?id=create) |
| Warning    | Scripted Context  | A scripted context must have a script                   | Teneo Studio prevents save | Write the script of the Scripted Context, also [see here](user-guide/globals/global-scripted-contexts?id=definition-and-execution) |
| Warning    | Scripted Context  | All expected states must have a name and a script value | Teneo Studio prevents save | Provide the expected state(s) with a name and script value, also  [see here](user-guide/globals/global-scripted-contexts?id=definition-and-execution) |
| Warning    | Listener          | Listener name is empty                                  | Teneo Studio prevents save | Provide the Listener with a name as described [here](user-guide/globals/global-listeners?id=create) |
| Warning    | Script            | Script name is empty                                    | Teneo Studio prevents save | Provide the Script with a name as described [here](user-guide/globals/global-scripts?id=create) |
| Waring     | Variable          | Variable name is empty                                  | Teneo Studio prevents save | Provide the Variable with a name as described [here](user-guide/globals/global-variables?id=create) |

#### __Teneo Studio Web__

| Error type                 | Affected document | Error message                                                | Implication              | Resolution                                                   |
| -------------------------- | ----------------- | ------------------------------------------------------------ | ------------------------ | ------------------------------------------------------------ |
| Document validation failed | Scripted Context  | All expected states must have a name                         | Document cannot be saved | Provide the expected state(s) with a name                    |
| Document validation failed | Scripted Context  | All expected states must have a script                       | Document cannot be saved | Provide the state(s) with a script                           |
| Document validation failed | Scripted Context  | A Scripted Context must have a script                        | Document cannot be saved | Write the script of the Scripted Context, also [see here](user-guide/globals/global-scripted-contexts?id=definition-and-execution) |
| Document validation failed | Scripted Context  | A Scripted Context must have at least one expected state     | Document cannot be saved | Add an expected state and remember to give it a name and script value |
| Document validation failed | Scripted Context  | All expected states must have a unique name within the Scripted Context | Document cannot be saved | Each expected state needs to have a unique name              |
| Error                      | Global Variable   | Please add a variable name                                   | Document cannot be saved | Give the Global Variable a name before continuing            |

CCCF

Contact Center Connector Framework

Example implementation (Genesys)

RELEASE NOTES

Platform Dependencies

Dependencies and Licenses

Prerequisites of Teneo Frontends

Teneo 7.0

Teneo 7.0.1

Teneo 7.0.2

Teneo 7.0.3

Teneo 7.1

Technology and Deployment

Teneo Studio

Teneo 7.2

Teneo 7.3

Teneo Engine

Teneo Languages

Teneo 7.4

Teneo 7.5

Teneo 7.6

Technology and deployment

Teneo Web Widget 1.0

REFERENCE

APIs

API reference doc

Teneo Inquire Client

Interfacing with API JSPs

Logins, Sessions and Authentication

Web Socket API

Conceptual Overviews

Annotating Inputs

From Request to Response

Intent Classification

Log Data Handling

NLU Generation

Session Data Model

NLP Capabilities

Chinese IP Chain

Japanese IP Chain

Korean IP Chain

Standard IP Chain

Turkish IP Chain

Date and Time

Named Entity Recognizer

POS Tagger

Conversational Modules

Date & Time

Deprecated objects

Pre-built Entities

Flow lists

Named Entity ANNOT objects

POS/Morphology ANNOT objects

Dialogue Resources

Lexical Resources

Offensive Language Detection

Sentiment & Intensity Analysis

Teneo Programming

TLML Reference Manual

TQL Manual

TENEO 7.6.0

Auto-test

Auto-test results panel

Automated testing

Class management

Class Manager Basics

Class Manager Window

CLU Manager

Troubleshooting Class Manager

Entity

Entity Basics

Entity Window

Entries Editor

Troubleshooting: Entity

Variables

Flow

After Matches

Bot Output

Flow Basics

Flow Link

Flow Listener

Nodes and elements

Flow Script

Flow Variable

Flow window

Integration

Matches

Prompt

Script Node

Sub-flow

Transition

Troubleshooting: Flow

User Intent

Globals

Emotions

Global Listeners

Global Scripted Contexts

Global Scripts

Global Variables

Metadata

Troubleshooting: Globals

Import Export

Add Content

Bulk import

File format

Export

Generative QnA

Language Object

Language Object Basics

Language Object Window

Troubleshooting: Language Object

Optimization

Augmenters

Class performance

Classifier

Improvement suggestions

Log Data Sources

Log Data Source window

Query log data

Ordering

Ordering groups

Ordering suggestions

Trigger Ordering window

Working with trigger relations

Publish

Publish environments

Publish a solution

Resources

Integrations

Resource Files

Troubleshooting: Resources

Solution

Document Basics

Version Control

Keyboard Shortcuts

Lexical Resource Information

Properties Lists

Localization Structure

Updates From Master

Recycle Bin

Script Editor

Search

Solution Properties

Solution Window

Syntax Editor

Troubleshooting: Referenced Documents

Troubleshooting: Solution

Troubleshooting: TLML Syntax

Tryout

Advanced Tryout

Detailed information

Troubleshooting: Tryout

# Troubleshooting

## Globals



#### __Teneo Studio Desktop __

| Error type | Affected document | Error message

Error type	Affected document	Error message	Implication	Resolution
Warning	Scripted Context	A scripted context must have a name	Teneo Studio prevents save	Give the Scripted Context a name as described here
Warning	Scripted Context	A scripted context must have a script	Teneo Studio prevents save	Write the script of the Scripted Context, also see here
Warning	Scripted Context	All expected states must have a name and a script value	Teneo Studio prevents save	Provide the expected state(s) with a name and script value, also see here
Warning	Listener	Listener name is empty	Teneo Studio prevents save	Provide the Listener with a name as described here
Warning	Script	Script name is empty	Teneo Studio prevents save	Provide the Script with a name as described here
Waring	Variable	Variable name is empty	Teneo Studio prevents save	Provide the Variable with a name as described here

Error type	Affected document	Error message	Implication	Resolution
Document validation failed	Scripted Context	All expected states must have a name	Document cannot be saved	Provide the expected state(s) with a name
Document validation failed	Scripted Context	All expected states must have a script	Document cannot be saved	Provide the state(s) with a script
Document validation failed	Scripted Context	A Scripted Context must have a script	Document cannot be saved	Write the script of the Scripted Context, also see here
Document validation failed	Scripted Context	A Scripted Context must have at least one expected state	Document cannot be saved	Add an expected state and remember to give it a name and script value
Document validation failed	Scripted Context	All expected states must have a unique name within the Scripted Context	Document cannot be saved	Each expected state needs to have a unique name
Error	Global Variable	Please add a variable name	Document cannot be saved	Give the Global Variable a name before continuing