Publish

Publish a solution

The act of publishing is quite simple and involves little more than a press of a button:

Once the solution to be published is open in Teneo Studio, go to the backstage (Solution tab) and select Publish in the left-side menu.
Select the environment to publish to.
Click the Manage button representing the target environment and then select the wanted Publish option.
The process may take a couple of minutes to complete.

The process is finalized once the Publish Status states "Published".
If using Teneo Studio in SaaS environments, the publishing process requires an additional step to be fully completed and the Publish Status "Rolling out" appear.

Once Rolling Out reaches 100%, the process is finalized and the Publish Status is updated to "Published". Please use the Reload button to refresh the status data in case of doubts or inconsistency.

Latest versus Stable

It is possible to publish either the Latest version of everything in the solution or to publish all the versions marked as Stable within the solution; this allows to publish a version of the solution which contains documents which have been tested thoroughly and hence marked as stable, while work is being performed in newer versions of the same documents; meaning solution developers can re-publish stable revisions while developing new content or improving existing content but without having to publish everything before the development of the improvements are done, tested and lastly marked as stable.

Note that publishing a stable solution on top of a latest solution and vice versa always results in full publish.

Quality Control

In a production environment, a solution typically doesn't go live before it is tested by a Quality Assurance team. So in a production scenario there tends to be a number of different environments covering the different development stages:

The DEV (development) environment indented for solution development by developers
the QA (Quality Assurance) environment intended for testing the solution by a QA team
the PROD (production) environment which is the solution that is made available to and consulted by the target audience (end-users)

In the Solution Properties, it is possible to mark the Quality Control option which enforce a publishing workflow which only allows to publish to Dev, from Dev to QA and from QA to Prod. So, with Quality Control, a publishing action forwards the latest published version in the selected environment to the next stage in the publishing workflow. The only exception is publishing to development, since that is the starting point of the publishing workflow so it must be done directly from the database.

The interface in the Publish area of Teneo Studio allows to publish directly to QA, however the last step to production can only be done from the QA environment or from the production environment selecting from which QA environment the publish should be performed.

Full application deployment

Sometimes, Teneo Studio stops the publish process and displays the user a warning message encouraging the user to perform a full application deployment.

This warning message occurs due to changes in the solution which affects the web application as well (not just knowledge base updates) and which requires a new full publish.

In this case, the user should simply:

Tick the option Perform full application deployment on Try again, and
click Try again.

A full application deployment is always performed when using Teneo Studio in SaaS environments hence the option to force a full deployment is redundant in this scenario.

Republish an older version

Teneo Studio allows to republish an older version of a solution to the same or even to a different environment.

To be able to republish older versions, the publishing environment needs to be configured with the following two options selected in the Republish when setting up the publishing environment:

Save history
Allow republish to other environments.

To view and access the older published versions of a solution, follow the below steps:

Click the Solution tab to go to the backstage of Teneo Studio
Select Publish
Find the environment that contains the version of the solution that should be republished
Click History to view the list of former published versions
Find the wanted version and click the Republish button.

Unpublish a solution and delete environment

It is possible to unpublish a solution from an environment, this removes the solution from the selected environment. Follow the below steps to perform an unpublish:

Click the Manage and select Unpublish
Teneo Studio will prompt the user to confirm the unpublish, click Yes to continue.

The published solution will be removed from the selected environment.

Please note that management of environments (such as delete and unpublish) when using Teneo Studio in SaaS environments must be requested through Support.