Teneo Developers

Certification Program

Teneo Conversational AI Developer

The Teneo Conversational AI Developer certification endorses your ability to understand and use the full potential of our platform to build the sophisticated, intelligent solutions enterprises need to ensure remarkable customer experiences.

Show your Teneo Skills & Expertise

Becoming officially certified as a Teneo Conversational AI Developer helps you stand out as an expert in our platform and the development of conversational solutions.

Who should get certified?


That are looking to build a strong team of developers certified with Teneo that is ready to tackle challenges around customer support automation and push the boundaries of what is possible to achieve with the technology.


That want to boost the skills and expertise of their team so they can scale current projects and understand the possibilities for future use cases. As developers understand Teneo better, they can take more advantage of it resulting in higher efficiency and a decrease in development time.

Individual Conversational Experts

That want to provide services as freelancers or are looking for a job and understand the importance of adding expertise about the different leading platforms in the market.

About the Exam

Read on about the Teneo Conversational AI Developer certification exam.

Mode: Online

Content: 70 single-selection / multiple choice questions

Duration: 90 minutes

Passing score: 80% correct answers or above

2 years validity from issue date

Certification fee: EUR 200

Retake: One reattempt at no extra cost

Recommended Preparation

To prepare for this exam we recommend studying our Teneo self-learning journeys; visit our contact page to get in touch with us if you’d like to get access to these or start by checking our product documentation. Other valuable resources for preparation include our community articles and TeneoTube videos.

Here are some examples of topics covered on the exam:

General Solution Knowledge

Flows & Triggers

Flow Nodes

Machine Learning

Language Conditions

Teneo Entities

Inquire & LDS Viewer basics

After Match & Variables

Skip Conditions

Sub-Flows & Flow Links

Flow Resumption

Localization feature

Class Optimization

Prompt Triggers


Trigger Ordering


Scripted Contexts

Testing & Debugging

Version Flags

Get Started

Ready to start prepping for your exam or want to request access to the test? Get in touch with our team and we will get you set up.