Developer Resources
Teneo is a comprehensive platform that provides you with the tools you need to take your conversational AI development to the next level.
Language Support and NLP
Design understanding with precision in 86 languages. Combine the speed and comprehension of machine learning with the precision of our LML (Linguistic Modelling Language).
- Pre-built intents
- Simple entity creation
- Multidimensional entities
- Linguistic Modelling Language (Language conditions and lexical triggers)
- Language based scripting
- Native support for 86 languages
- Sentiment and Intensity (in 6 languages)
- Offensive language detection (in English)
- DateTime Handling in 12 languages
- Custom ontologies
- Integration with Microsoft LUIS
- Intent Ordering and Prioritization
- Disambiguation
Conversational Design
Graphically prototype, build, or modify conversational flows. Our canvas allows for both readability and the details and degrees of freedom required in more ambitious bot projects.
- Drag-n-drop, Point-n-click Conversation design
- Centralized pool of re-usable, replicateable artifacts
- Safetynet
- Advanced coding and integration support (Java)
- Basic scripting support (Groovy)
- Prebuilt dialogue and conversational resources (in 15 languages)
- Channel Context
- No code interruption handling
- Advanced dialogue management
- Pro-active messaging
- Reusable Sub-Flows
- Scripted context
- Drag/drop integrations
- Listeners
- Event-based scripting
- Flexible handover to agent
- Persist data allowing for dialogue continuation over time/channel
Integration Management
Make your bot take actions! Powerful integration management toolset allows you to build, import, reuse, and share the front- and back-end connections for your bot.
Teamwork and Scalability
Collaboration features to accommodate multi-disciplinary teams working across different languages, channels, and brands but with a shared goal in mind.
- Localization
- Stable version flags
- Version Control
- Pessimistic locking to prevent conflict
- Automatic improvement suggestions
- Multi-user approach
- Role-based access control (RBAC)
- Integrated recycle bin
- Publish omni-channel solution endpoints rapidly and securely
- Endpoints run in memory and are highly scalable
- Exposed as a HTTPS Web Service
- Open architecture
Test and Release
Supporting your testing and release procedures, and give your team full control over the development, testing, acceptance and production (DTAP) process.
Bot Performance and Analytics
Provide your team real time insights on bot performance and leverage all the power of conversational data.
Security and Privacy
We take compliance and security seriously to be able to offer SaaS to some of the most demanding markets in the world, including US, UK and EU.
Microsoft ecosystem
Design understanding with precision in 86 languages. Combine the speed and comprehension of machine learning with the precision of our LML (Linguistic Modelling Language).